FREE U.S. STANDARD SHIPPING ON ALL ORDERS OVER $75!

FAQs

Welcome to the Fan To Wear FAQ page. Here you'll find answers to the most common questions about our sports jerseys, orders, shipping, returns, and payment options.

CUSTOM PRODUCT

Can I submit my own design (Logo, Font, Name, Number) ?

Absolutely! You can upload your design during the order process. If you need assistance creating or finalizing your idea, please contacting us.

Do you offer size customization or extended sizes?

Yes, we provide jerseys in a wide range of sizes, from youth to extended adult sizes. We can also create custom fits for specific requests, please contacting us for more information.

Can I get a sample before placing a bulk order?

Yes! We offer physical samples for an additional fee, which can be credited toward your bulk order. If you have a request for sample product, please let us know.

Where can I add an order note during the checkout process?

You’ll find a text box labeled “Order Notes” on the checkout page. Simply type in your requests before completing your purchase.

Can I buy blank jerseys (Withouth Name/Number)?

Absolutely! Please choose "Blank" option when placing an order.

SHIPPING & DELIVERY

Where do you ship to?

We currently ship to all addresses within the United States (including all 50 states). We do not offer international shipping at this time.

How long does processing and delivery take?

  • Order Cut-Off Time: 5:00 PM (EST)

  • Handling Time: 1 – 3 business days (Mon – Fri)

  • Transit Time (Standard): 3 – 7 business days

  • Total Delivery Time: 4 – 10 business days

How much is shipping?

  • Standard Shipping: $4.99 (or FREE for orders over $75)

  • Express Shipping: $9.99

RETURNS & REFUNDS

What is your return policy?

We offer a 30-day return policy from the date your package is delivered. Items must be unused, unwashed, in original condition with all tags attached.

What if my jersey arrives damaged, defective, or incorrect?

If your item arrives damaged or incorrect, please email contact@fantowear.com immediately with photos of the issue. We will cover all return costs or send a replacement free of charge.

Who pays for return shipping if I change my mind?

If you are returning an item due to personal preference or incorrect size selection, you will be responsible for the actual return shipping cost. We charge $0 restocking fees.

How long do refunds take?

Once we receive and inspect your returned item, refunds are processed back to your original payment method within 5 – 7 business days.

PAYMENTS & SECURITY

What payment methods do you accept?

We accept major credit/debit cards (Visa, MasterCard, American Express, Discover, JCB) and digital wallets (PayPal, Apple Pay, Google Pay).

Is my payment information secure?

Yes. Our store uses 256-bit SSL encryption and is fully PCI-DSS compliant. We never store your full credit card information on our servers.

STILL HAVE QUESTIONS?

Our support team is here to help!

  • Store Name: Fan To Wear

  • Email: contact@fantowear.com

  • Address: 52 Casey Ln, Folkston, GA 31537-6625, United States

  • Support Hours: Monday – Saturday: 8:00 AM – 5:00 PM (EST)